Complaint Investigation Report

397202998-7-26-2024-27-AS-KHOS-D83H9F-20240812055952

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/07/2024 and conducted by Evaluator Avelina Martinez

COMPLAINT CONTROL NUMBER: 27-AS-20240607124444

On 07/26/2024 at 9:15 AM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Edwin Valdez during today’s visit and explained the purpose of the visit..

Throughout the investigation, LPA Martinez conducted interviews and reviewed facility records. It was learned Client 1 (C1) has a history of being seeing by medical professionals. Documentation shows C1 received timely medical attention for medical emergencies. Additionally, documentation shows facility staff have been monitoring C1's health and health changes. Facility staff have reported health care change to the appropriate agencies and medical professionals. Moreover, C1 received home health services, which home health staff visited the client regularly. In addition, C1 had a nutritionist that monitored their weight. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the facility.