Complaint Investigation Report

Interviews conducted revealed facility has been consistently providing nutritious meals to residents in care. Additionally, it was determined through interviews that residents exercise their choices on food preferences. As a result, the preponderance of evidence standard is not met and this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with William Puckett and a copy of this report was provided to William. Appeal rights provided.