Complaint Investigation Report

Allegation: Staff do not wear masks. Based on observation and records reviewed the staff are not following the required mitigation plan to document temperatures, exposure etc.. as outlined in the facilities plan. Records reviewed on 12/27/2021 confirmed that there was missing documentation for Staff on 12/20/2021, 12/26/2021 and for 12/27/2021. LPA also discovered that staff will come to work without a mask and the facility does not have mask to support the staff with the required Personal Protection Equipment (PPE). Staff will have to go and purchase their own PPE. The facility failed to protect the personal rights of clients in care to receive safe and healthful accommodations and engaged in conduct inimical to the health, welfare, and safety of clients in care, in that facility staff did not document Covid -19 screening questionnaire on multiple occurrences.

Based on LPA's observation, records reviewed and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D