Complaint Investigation Report

Allegation: Staff yells at residents. Interviews with 5 staff and 5 residents did not provide evidence to support the allegation. Residents interviewed stated that other house mates yell and scream at the staff and hit themselves all through the night sometimes. They mentioned that it could be the drugs. All individuals interviewed denied witnessing verbal abuse, one resident stated that the staff use their power to manipulate the residents. This allegation is UNSUBSTANTIATED

Allegation: Staff interacts inappropriately with residents. Based on interviews with the staff, administrator and residents. All denied that staff are inappropriate toward the residents. Three of five residents interviewed confirm that the staff are"ok, helpful at times, and sometimes fun to be around. The other two did not want to comment on the allegation. This allegation is UNSUBSTANTIATED