Senior Care Records.

Complaint Investigation Report

Enclave at the Delta, Stockton06/02/2022Licence 397005571

Census42
Date signed06/02/2022 10:44:54 AM
The inspector’s account

Administrator reported R1 engaged behaviors in violation of house rules and taking his cell phone was part of R1’s behavior plan. R1’s Needs and Services Plan does not document the taking away or withholding items listed as an intervention to R1’s demanding behavior, aggressiveness/agitation, failure to accept consequences, noncompliance/nonadherence, and anxiety. R1’s Targeted Behavior Plan does not document the taking away or withholding item as it states failure to comply “orientation may start again” or “getting a written warning of eviction”.

Based on information obtained the aforementioned allegation is SUBSTANTIATED. A finding that the complaint is substantiated means the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated.

Per California Code of Regulations (CCRs) - Title 22, the following deficiency is being cited on the attached 9099D during this visit. The Administrator was provided a copy of their rights (LIC9058) and their signature on this form acknowledges receipt of these rights.

Exit interview conducted with Residential Service Supervisor. A copy of report and Appeal rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction