Complaint Investigation Report

392700109-2-3-2023-27-AS-LKIG-CP5SSG-20230217130751

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/18/2022 and conducted by Evaluator Maja Jensen

COMPLAINT CONTROL NUMBER: 27-AS-20220818161838

Staff did not return funds to resident's that have left the facility

On 2/3/23 Licensing Program Analyst (LPA) arrived at facility unannounced to deliver complaint findings. LPA Jensen met with site manager Craig Vincelet and explained the purpose of today's visit.

An investigation was conducted by the Department. The Department reviewed LIC 405's and conducted interviews with case workers, family members and payee services staff related to residents that left the facility between June and August of 2022. There was no evidence found to support the allegation of staff did not return funds to resident's after they left the facility. The allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened, or is without a reasonable basis.

An exit interview was conducted and a copy of this report was given to site manager Craig Vincelet.