Facility Evaluation Report

Licensing Program Analyst (LPA) Albert Johnson arrived at facility on 2/07/2024 unannounced to follow-up on information requested by the department on 10/16/2024 and information received by the department. LPA Johnson met with Tanya Monge and explained the purpose of today's visit. Later joined by Laura Li (CAO) Chief Administrative Officer.

The department received information regarding internal instruction to "not attempt any patient lifting as to avoid any potential back injuries."Based on records reviewed and interviews with staff the facility is using protocols to minimize the potential for additional injuries to the residents after a fall.

The facility provides staff with training through on-line services, this happens during their initial hiring and on-going training. These training include procedures for assessing residents after a fall witnessed or not witnessed. The facility is following the personnel requirements for training under the Title 22 regulations as it relates to 87411 personnel requirements for a Residential Care facility for the Elderly. No deficiencies cited.

As for the follow-up on requested information for S1. The information was requested for on 10/16/2023, the information was never given. The facility sent an email to the department requesting clarification as to the reasoning for the request of information for a staff.

The request is based on inspection authority and will assist in the findings for the allegations listed in the complaint report.