Facility Evaluation Report

An Informal Conference was conducted via Microsoft Teams with representatives from Licensee including Administrator William Bonner Jr., Business Partner Royal Young, Denica Lane Operation Manager, Licensing Program Manager Lisa Rios, Licensing Program Analyst Albert Johnson and Regional Center Representative Katina Richison.

The purpose of the informal conference was to address the facility’s compliance concerns. The Department has concerns stemming from multiple complaints and serious allegations.

The licensee was told that this Informal Conference is a part of the Administrative Action process and that further citations may result in an elevation to a formal non-compliance conference that could then lead to referral to the Department's legal division for possible revocation of licensure.

Issues discussed during the meeting were:

• Health related services – Medication Administration

• Staffing- Responsibility for care and supervision

• Needs and Services Plans – Intervention plans - Training

See 809-C for continuation of the office visit .