Complaint Investigation Report

Allegation: Staff did not prevent resident(s) from engaging in inappropriate behaviors.

Residents interviewed confirm that they play their music "so they can hear it." The residents state that they have things to do and staff try to get them to do something's but they would rather listen to music and play their games or sit outside watching the neighbors.

Staff interviewed confirm that the residents are reminded to keep the music down and to be mindful of the neighbors. Staff stated that most times the residents want to be left alone and they will go to their room and shut the door or go outside and sit on the porch.

The facility does have intervention plans for each resident, however, the plans are not being followed by the staff and as a result the residents are engaging in inappropriate activities including playing their music loud and not providing replacement behaviors for residents disturbing the peace.

The residents in care have histories of drug abuse, personal relationship issues and lack of supervision. Staff providing care should follow care plans to keep the resident engaged and free from inappropriate activities that may be triggers for behaviors.