Senior Care Records.

Complaint Investigation Report

Country Palms Care Home, Stockton12/01/2021Licence 397002983

Census5
Date signed12/01/2021 02:48:55 PM
The inspector’s account

397002983-12-1-2021-27-AS-LKIG-C9NVLX-20211213153236

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/16/2021 and conducted by Evaluator Michael Bilger

COMPLAINT CONTROL NUMBER: 27-AS-20210916101243

On 12-1-21 at 2:12pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver findings for the complaint allegation listed above. LPA met with Administrator Joseph Triplett and explained the purpose of the visit. During this investigation, auditor reviewed facility file documentation including LIC 405 and obtained police reports containing interviews for client1 (C1) and C2. Auditor also reviewed facility account ledgers containing various transactions involving C1 and C2. Auditor also conducted interviews with regional center representative. LPA reviewed Auditor report. Based on records reviews submitted to LPA and interviews conducted by auditor, it is determined that the licensee was not out of compliance with Title 22 regulation regarding the staff mishandling of client funds. Facility and payee ledgers were reviewed by auditor for client deposits and the funds were accounted for in the period reviewed.

Based on the information received by LPA, this allegation is UNFOUNDED.

An exit interview was conducted with Joseph Triplett and a copy of this report was left with Joseph.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction