Complaint Investigation Report

392700368-6-14-2023-27-AS-LKIG-CT7SGV-20230627135235

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO AC/SC , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

COMPLAINT CONTROL NUMBER: 27-AS-20230215120903

Staff are not safe guarding resident's personal items.

Licensing Program Analyst (LPA) Kesha Lewis arrived at the facility unannounced deliver findings for the allegation listed above. LPA was greeted by Executive Director and explained the reason for the visit.

Allegation: Staff are not safe guarding resident's personal items. After reviewing docutmatuion and interviews with residents and staff regarding the allegation LPA Lewis finds the complaint to be unsubstantiated.

The facility was able to provide detailed information and show written policy about what is to be done in the even there was a theft at the facility. LPA finds the facility followed the policy in the incidents of theft. Therefore, this complaint is UNSUBSTANTIATED. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted. copy of report given.