Complaint Investigation Report

Both residents were transported via ambulance. Further investigation and interview revealed that S1 did not utilize the emergency disaster protocol for temporary placement, and informed conservators to find residents new places to live as there was no intention of accepting residents back, and did not provide a written notice of eviction. Additionally, it was revealed that R1 received a verbal notice of eviction due to renovations in March 2025 without a formal written notice to accompany verbal notice per regulatory requirements.

As a result, the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED. Citation is issued under Title 22, Division 6 and noted on LIC 9099D. Civil penalty in the amount of $250 is issued in addition to citation due to repeat violation of Section 87224(a) within a 12-month period. An exit interview was conducted with S1 and a copy of this report was provided. Appeal rights and LIC 811 provided.