Complaint Investigation Report

In additional interviews, it was revealed that resident1 (R1) alleged that a staff member inappropriately touched her while in the bathroom. A facility staff member was identified and sent home as a precaution per facility protocol. Facility reported incident per regulatory requirements. A review of facility’s staffing schedule for 3-24-25 revealed appropriate staffing levels based on resident needs which includes four staff on duty as well as Administrator and assistant administrator to assist clients as needed. Facility file review indicates R1 is able to use bathroom and toilet self independently. Interviews conducted did not reveal any corroborated evidence, statements, or witnessing to indicate R1 was touched inappropriately by a staff member. Interviews further revealed varied accounts of the alleged incident.

As a result, there is a not a preponderance of evidence to conclude facility staff failed to provided supervision of a resident in care, therefore, this allegation is UNSUBSTANTIATED. An exit interview was conducted with Administrator and a copy of this report was provided. Appeal rights provided.