Complaint Investigation Report

Allegation #2: Staff does not ensure resident medical information is kept confidential. LPA conducted staff interviews as stated above and reviewed additional documentation. Based on interviews and record review, it was determined that staff member sent a photograph of a medication bottle for Resident2 (R2) to the wrong intended recipient resulting in medical information exposed. Interviews conducted confirmed information was sent in error and was corrected as required. As a result, the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED.

As a result of this investigation, citations are issued under Title 22, Division 6. A civil penalty in the amount of $250 is issued in addition to citation due to repeat violation within 12 month period. An exit interview was conducted with Anuradha Saini and a copy of this report was provided to Anuradha. Appeal rights provided.