Complaint Investigation Report, 10/14/2022 — A1 Del Monte Stockton, Stockton CA

LPA also reviewed facility’s menu. Based on interviews, record reviews, and observation, it was determined that facility has available snacks and other food items available for residents during night shift including a surplus of items as noted during observation on 8-26-22 including various sandwiches. Interviews conducted did not reveal a shortage of food item availability or inadequate delivery of food to residents during the night. As a result, there is not a preponderance of evidence to conclude staff failed to provide adequate food service, and this allegation is UNSUBSTANTIATED.

Allegation #2: Staff are not taking precautions for COVID-19. LPA conducted facility observation of memory care on 8-26-22 and 10-14-22, and reviewed additional documentation from facility. LPA observed isolation carts stocked with adequate amounts of personal protective equipment (PPE) outside of COVID designated rooms, and observed COVID room designated appropriately with use of color coding. Unit was observed to be clean and sanitary. Staff on duty was observed to be wearing appropriate PPE. Additionally, COVID signage was observed to be posted and resident’s with COVID were observed to be appropriately isolated. Training documentation revealed COVID-19 precautionary training conducted on multiple dates between June and August of 2022. Interviews conducted with S1-S7 as well as Administrator and R1-R3 revealed COVID precautions are followed or not observed to be inappropriately followed. Based on observations, interviews, and record reviews there is not a preponderance of evidence to conclude this allegation is true, therefore this allegation is UNSUBSTANTIATED.

Allegation #3: Due to lack of supervision residents engaged in inappropriate interactions. LPA conducted observation of memory care on 8-26-22 and 10-14-22, and reviewed additional facility documentation. LPA also interviewed S1-S7, Administrator and R1-R3. LPA observed residents interacting appropriately during meal and other activities.