Complaint Investigation Report

Based on interviews with residents, it was stated that precautions are being followed and masks as well as other PPE are being provided as necessary. Based on interviews with staff, it was stated that precautions are followed, with necessary on-going training on precautions to reinforce on-going practice of COVID-19 precautions.

Based on observations and interviews conducted, it was determined that there is not a preponderance of evidence to prove COVID-19 precautions are not followed on a routine basis. Therefore, the allegation noted above is UNSUBSTANTIATED.

An exit interview was conducted with Marievec Andrade and a copy of this report was left with Marievec. Appeal rights provided.