Facility Evaluation Report

On 12-5-23 at 1:45pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a case management regarding facility’s plan of operation. LPA met with assistant executive director Lucky Kaur and explained the purpose of the visit. LPA reviewed current plan of operation on file with the department as well as facility’s theft and loss policy. It was determined through record review and interviews related to complaint # 27-AS-20230825145223, that licensee currently holds debit cards for eight (8) residents in care. It was further revealed through record reviews and interviews that all residents and applicable responsible parties have signed and agreed to safeguard agreement allowing licensee to manage debit cards and withdraw funds on behalf of residents, however, such a procedure has not been included in the facility’s plan of operation currently on file with the Department.

As a result of today’s case management, citations are issued under Title 22, Division 6. An exit interview was conducted with Lucky Kaur and a copy of this report was provided to Lucky. Appeal rights provided.