Complaint Investigation Report

Based on a review of the facility invoice orders through their third party vendor, Medline Healthcare, it was learned that gloves, among other supplies, were ordered monthly with enough supplies to cover all of the needs of the staff.

As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegation may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited during today's complaint visit.