Complaint Investigation Report

Based on interviews with staff and residents is was learned that residents are being left at the facility by themselves and that a person that was excluded from being present in the facility has been present and representing themvself as a sraff member of the facility. Based on interviews, the preponderance of evidence standard is met, and these allegations are SUBSTANTIATED.

Citations are issued as indicated on LIC 9099D. An exit interview was conducted Appeal rights provided.

LPA Lewis spoke with Renne Tang on the phone and explained the purpose for the visit and the findings for the investigation.