Senior Care Records.

Complaint Investigation Report

Gelzhen Guest Home LLC, Manteca11/21/2022Licence 392700557

Census7
Date signed12/06/2022 03:50:05 PM
The inspector’s account

It was learned that R1 required assistance with transferring in/out of bed and to/from R1's wheelchair, toilet, and living room furniture. It was learned that R1 was deemed to be bedridden and required assistance with transferring, toileting, and required to be turned/pivoted on set intervals throughout the day and night.

Based on interviews, it was learned that staff person, S1, had dumped R1 onto R1's bed on several occasions and often times would cause the resident to roll. This caused R1 to roll towards the wall that was adjacent to R1's bed. It was learned that R1 would hit his head from this action by S1. No visible injuries were ever recorded or reported to CCL but happened more than once as stated in the interviews.

As a result of this investigation, this LPA found the allegations to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met.

The following deficiencies were cited on the following LIC 9099-D pursuant to Title 22 Rules and Regulations, Division 6 and Health and Safety Codes.

Appeal rights were printed and a copy was given to the facility Licensee, Floyd Laja, at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction