Complaint Investigation Report

residents via electronic medication administration record (e-MAR) system.

Based on interviews, it was learned that the medication cart was always maintained to be locked especially if facility personnel stepped away from it.

Based on interviews conducted there were no reports or accounts of any medications having been left out on the medication cart making them accessible to residents and visitors.

As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegation may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time.