Complaint Investigation Report

LPA observed and reviewed hospice care plan on 11-5-21 and it was determined that a plan for assistance with activities of daily living was in place in addition to infection control and swallowing precautions.

Based on interviews, observation, and record reviews it is determined that the preponderance of evidence standard is not met and therefore, the above allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.