Complaint Investigation Report

1 Day Program Administrator commented that S6 was regularly dismissive and rude to them when calls were made on behalf of the clients.

Based on LPAs observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22) is being cited on the attached LIC 9099D.

Citation was issued, appeal rights were provided, a copy of the report was read and given to the staff. exit interview was conducted.