Complaint Investigation Report

390332359-7-2-2024-27-AS-LKIG-D7GNDV-20240724102258

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/21/2024 and conducted by Evaluator Avelina Martinez

COMPLAINT CONTROL NUMBER: 27-AS-20240521085412

Staff do not provided enough food to meet the needs of the residents.

On 07/02/2024 at 12:00 PM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to follow up on complaint investigation and deliver complaint findings. LPA Martinez met with Laura Reeves during today’s visit, and explained to purpose of today's visit.

Throughout the course of this investigation, LPA Martinez conducted interviews and reviewed facility records. Based on facility interviews, facility records, and food inspections, it was determined there was not enough evidence to support clients were not being provided a sufficient amount of food. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy this report was provided to the facility.