Complaint Investigation Report

LPA interviewed 5 staff members and 4 clients. 3 of 4 clients stated the facility provides adequate meals and snacks throughout the day. 4 of 5 staff members stated the facility ensures clients are provided adequate snacks and meals. However, on 03/30/2022 LPA observed inadequate food supply. LPA observed 9 pieces of fruit and pot pies that were at the facility for a long period of time. 1 of 4 clients stated there is inadequate supply of food at the facility. Staff #4 (S4) stated the facility does not provide adequate meals and snacks to clients.

Based on interviews, observations and record review, it is determined that facility is currently meeting the regulatory food supply. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Director and a copy of report given.