Complaint Investigation Report

392700628-4-11-2023-27-AS-CACL-CTXT89-20230721142954

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO AC/SC , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/10/2023 and conducted by Evaluator Renee Campbell

COMPLAINT CONTROL NUMBER: 27-AS-20230410145838

Facility does not provide adequate food service.

On 04/11/2023 at 12:00 pm, Licensing Program Analyst (LPA) Renee Campbell arrived unannounced to investigate and deliver complaint findings for the allegations noted above. LPA met with Jessica Owens, Administrator and later Lisa Evans, Program Manager and explained the purpose of the visit.

Based on LPA's observation and interviews, LPA found no evidence of disrepair. Tiles and toilets were not found to be cracked beyond daily wear and tear. Toilets were functioning and no bathroom lights were broken or burned out. LPA and Administrator toured the facility and tested the emergency lights which were working as well. LPA also inspected the kitchen, fridge and freezers, and the facility had an adequate food supply for residents.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview completed and a copy of report provided.