Complaint Investigation Report

LPA reviewed menus, food handler certificates, orientation training plan for kitchen staff, and observed lunch being served in dining hall. Based on the information provided through interviews and documentation provided to LPA, the allegation that there was not sufficient food service personnel employed, trained and working hours scheduled to meet the needs of residents is deemed UNSUBSTANTIATED.

There was not a preponderance of evidence to prove or disprove that the allegation occurred as reported, therefore the allegation was deemed UNSUBSTANTIATED.

An exit interview was conducted with AD. A copy of this report was provided along with a Confidential Names list, and Appeal Rights.