Facility Evaluation Report

A Non-Compliance Conference (NCC) was conducted on this day, 04/23/2026, by the Sacramento South Regional Office via Teams meeting. This Noncompliance Conference was called to discuss the following issues or deficiencies: Care and Supervision, Incidental Medical Care, Personal Rights, Maintenance and Operation, Managed Incontinence Present in the meeting was Regional Manager (RM), Stephenie Doub, Licensing Program Manager (LPM), Liza King, Licensing Program Analyst (LPA) Kesha Lewis, Carolyn Appeal Administrator, Shelly Cha and Christine Soriano facility representative Maryjo Tobola and Andy Sam department of health care services and Kathryn Thomas ombudsmen and Jake Reinahardt Legal Counsel.

Items discussed during the Non-Compliance Conference were:

Toxins accessible either medications, cleaning supplies or memory care area - current complaint resident drank soap not reported

Buildings and Grounds - water temp, heating, air, washing machine, flooring, bugs, cleanliness

Personal rights - r:r, furnishings, unable to leave with visito r

Licensee agreed to do the following in order to bring the facility into compliance no later than the following date 05/07/2026.

· Provide a copy of any changes to the operation of the facility.

· Provide copies of the staff checklists for care staff, management, housekeeping and maintenance.

· Provide the duty statement for any new positions that are created.

· Provide NOC shift scheduling for management.