Complaint Investigation Report

397202947-6-13-2024-27-AS-SDOB-D6LSY9-20240626141707

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/05/2024 and conducted by Evaluator Avelina Martinez

COMPLAINT CONTROL NUMBER: 27-AS-20240405103624

On 06/13/2024 at 9:00 AM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Robert Felix and Joan Talaroc during today’s visit and explained the purpose of today's visit.

Throughout the course of this investigation, the Department conducted interviews and reviewed facility files. Based on the investigation, there was no indication of sexual abuse. Furthermore, client 1 (C1) could not elaborate or provide details regarding a hitting incident allegation. Based on interviews, multiple contradictions that were made during the investigation, it was determined there was not enough evidence to indicate C1 was hit by a staff. As a result, due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report was provided to the facility.