Facility Evaluation Report

On 05/09/25 at 12:00pm, Licensing Program Manager (LPM) Liza King and Licensing Program Analyst(LPA) NoelWolf Petersen arrived unannounced to conduct a complaint investigation and facility observations. They met with Carie Snodgrass, staff member and explained todays visit.

A facility walk through occured, including but not limited to the resident bedrooms, bathrooms, exterior, hallways, common areas, and evacuation routes. The facility was found to have traffic areas unobstructed and well lit, with required furniture and furnishings present.

The fire extinguisher was last serviced the facility 01/10/2025 as noted on the fire extinguisher, resident washroom water was measured at 117, air temperature was measured comfortable. The physical plant has the required posters(client rights, ombudsmans information, evacuation routes, administration credential, and federal workers rights) are of appropriate dimension and location.

DIAMOND CARE INC, is a 16 bed facility. Total hospice 1 resident. 4 are receiving home health care services.

The following areas were observed and citations will be issued

spiders and spider webs located throughout facility observed on office and 2 exterior units

sink and tolet nonfunctional in exterior unit.

Medications being prepoured; observed during medication pass at lunch and confirmed during interview to be poured and set up by "management" staff acknowledged not knowing what the medication was being provided to the resident.

Personal Care supplies were readily accessible in all bedrooms.