Facility Evaluation Report

A Noncompliance Conference (NCC) was conducted today, February 13th, 2026, via Microsoft Teams. The purpose of the NCC was to discuss the facilities substantiated non compliance. Present at today’s NCC were the Regional Office Manager Stephenie Doub, Licensing Program Managers (LPMs) Liza King and Lisa Rios, Licensing Program Analysts (LPA) Noel Wolf Petersen, and Licensee Diamond Care Inc. CEO Gloria Murphy, Administrator Zachary Murphy, Administrator Jenna Silva. The administrative process was explained during this meeting and Licensee was informed that further citations may result in Administrative Action. Participating in the non-compliance conference does not deprive the Department of its authority to take appropriate formal legal action under the Health and Safety Codes if such action is deemed necessary by the Regional Manager.

Citations for the past 3 years - Ten (10) A type citations in areas of Basic Care and Supervision, Reporting Requirements, Prohibited Health conditions, Administrator Qualifications, Inspection Authority, Basic Care, Storage Space and Access, Incidental Medical and Dental Care, Staff Records. B citations in the past 3 years six (6), in the areas of Maintenance and Operation, Personal Rights, Insurance Requirements.

During inspections over the past year the department learned two clients with prohibited conditions were admitted to the facility without submitting an exception review to the department, presenting unnecessary risk to the health and safety of the clients. Both were hospitalized within a short period of being admitted to the facility.

Additionally, the department experienced lengthy delays in facility documents requested or required by the department, to include unreported significant events and a resident file missing from the facility