Complaint Investigation Report

385601133-8-7-2024-14-AS-KHOS-D8RJC2-20240903065513

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BRUNO RO , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/02/2023 and conducted by Evaluator Audrey Jeung

COMPLAINT CONTROL NUMBER: 14-AS-20231102153914

- Staff are not ensuring resident’s medication is being administered as prescribed

- Staff are discontinuing medical care without authorization from resident's authorized representative

Based on review of client records--including Centrally Stored Medications Records and Medication Administration Records--and information from public conservator, these allegations are determined to be unsubstantiated.

Although the allegations may have occurred or are valid, there is not enough evidence to prove the alleged violations did or did not occur.

Client #1 is conserved, and care is managed by public conservator and medical providers. Facility staff administer medications prescribed by medical providers, and maintain a record of medications administered, which is not required by Title 22. A record of centrally stored medications is maintained as required.

Client was prescribed medications by more than one medical provider, and medications were also discontinued by more than one medical provider.

Based on this information, it cannot be determined that resident's medications were not being administered correctly, nor that discontinuation of medications was done without approval from an authorized representative.