Complaint Investigation Report

In addition, file reviewed indicated that the facility had a written fax order from the Neurologist dated 4/9/2021 indicating that R1 may leave the facility by himself unless he/she appeared confused, drowsy, or unsteady. Although R1 sustained injuries after leaving the facility unassisted, there is no evidence of neglect or lack of supervision as R1 was able to leave the facility unassisted per doctor’s orders.

Therefore, based on the information collected, and interviews, the allegation that Neglect/Lack of Supervision - client was injured after leaving the facility unassisted UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred.

Report is reviewed with Administrator, Mindy Han and Regional Business Development, Jeffrey Dillon and a copy is provided.