Complaint Investigation Report

LPA investigated allegation, "Facility staff do not allow resident(s) to leave the facility". LPA interviewed residents, staff, responsible parties, and relevant parties. Relevant party indicated that facility were preventing resident from leaving the facility. Responsible party indicated that they have instructed facility staff that resident is unable to leave the facility with unauthorized individuals. LPA interviewed administrator in which she stated that resident has not tried to leave with facility with authorized or unauthorized individuals and there has not been an incident where they have denied resident leaving with someone. LPA reviewed residents LIC602 in which it states resident is unable to leave the facility without assistance. LPA reviewed resident file and observed an Advanced Health Care Directive, but no power of attorney paperwork that documents responsible party having the authority to restrict visitation. Due to the information gathered LPA finds the allegation to be UNSUBSTANTIATED.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

Exit interview conducted and copy of report provided.