Senior Care Records.

Complaint Investigation Report

Lotus Villa Care Home, Roseville04/07/2026Licence 315920024

Census4
Date signed04/07/2026 05:19:42 PM
The inspector’s account

315920024-4-7-2026-59-AS-TORZ-DT5VNV-20260414163546

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/06/2026 and conducted by Evaluator Kerry Hiratsuka

COMPLAINT CONTROL NUMBER: 59-AS-20260406120723

Facility staff does not have the required training

Licensing Program Analyst (LPA) Hiratsuka, conducted this unannounced complaint visit.

LPA observed there is a pending application for this facility. LPA reviewed staff records. Per Title 22 Regulations, criminal record clearance shall be obtained for each staff and be associated to the facility prior to working at the facility. LPA reviewed criminal record clearances for staff and observed they are cleared and associated to a different facility. Because the staff do have criimal record clearance the allegation is unfounded.

LPA reviewed staff training. The staff do have staff training or they are in the process of getting the training.

Based on information above, the department concluded that the allegations are Unfounded. A finding that an allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction