Senior Care Records.

Complaint Investigation Report

Golden Hills Care Home, Roseville08/31/2023Licence 315002894

Census4
Date signed08/31/2023 12:10:35 PM
The inspector’s account

The Department requested for R1’s physician’s report. According to R1’s physician’s report, R1 has dementia and is not able to leave the facility unassisted. The Department received interview statements from a total of three (3) facility staff and R1's responsible party. Interview statement received from administrator indicated, administrator was not working when R1 eloped on 6/11/2023. R1 eloped and was found at an elementary school located about six (6) minutes away from the facility due to staff’s lack of supervision. R1 was located by a mail lady. It took staff approximately 22-30 minutes to locate R1. R1's RP indicated there is sufficient staffing to meet R1's needs and that staff are attentive to R1. This incident was a one time occurrence.

Based on evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation are found to be SUBSTANTIATED . California Code of Regulations, (Title 22), is being cited on the attached LIC9099D.

Exit interview conducted and report provided. Appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction