Complaint Investigation Report

The event was witnessed by one individual in a room with many others present, and while majority of them did not deny that it happened, nobody else saw it happen. S1 did not deny touching R1s arm after R1 was combative and had hit S1, but denies doing it with any force. All interviews with staff and residents could not recall a time when S1 ever was forceful or acted out of line with any residents in all her time working at Garden Villa.

Through interviews and document review, there is not enough evidence to Substantiate this complaint. Therefore, the Department finds the allegations to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted. A copy this report was left at the facility. Appeal rights were given.