Complaint Investigation Report

315002994-1-30-2024-59-AS-KHOS-D27M2N-20240206081348

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 2525 NATOMAS PARK DR STE 270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/18/2024 and conducted by Evaluator Bethany Mirlohi

COMPLAINT CONTROL NUMBER: 59-AS-20240118165138

Staff did not provide 60-day notice for rent increase

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to deliver complaint findings. LPA met with Sabrina Aldea during today’s inspection.

LPA investigated allegation, “Staff did not provide 60-day notice for rent increase.” LPA reviewed resident documents and conducted interviews. LPA found that

administrator/licensee provided R1’s responsible party with a 2 day notice of rate increase due to an increase in care needs. Administrator stated resident has had a change of condition and now requires a 2-person transfer and continence care. LPA reviewed R1's admission agreement, LIC602, old and updated needs and service plan, and the increase notice. LPA observed administrator provided responsible party with the proper notice of increase. Due to the information gathered, LPA finds allegation to be UNFOUNDED.