Complaint Investigation Report

Administrator stated she now has arranged transportation service for all resident appointments to ensure resident to be seen by their doctor. Administrator stated she will be updating her admission agreements to reflect she can help with arrangements of transportation but is unable to provide the transportation. Due to the information gathered, LPA finds allegation to be UNSUBSTANTIATED.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.