Complaint Investigation Report

LPA discussed with Administrator that as they are aware of the need for criminal records clearance before staff are present at the facility, they could have discussed their challenges with Guardian and use of paper transfer request forms.

In addition to citations issued, civil penalties are to be applied.

As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care.

Report reviewed with Anita Heydon. Copy of this report, civil penalties and appeal rights provided.