Senior Care Records.

Complaint Investigation Report

Silvana Senior Care, Rocklin09/29/2023Licence 312700676

Census6
Date signed09/29/2023 01:37:42 PM
The inspector’s account

312700676-9-29-2023-59-AS-MSEY-CW8PEG-20231002111505

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/14/2023 and conducted by Evaluator Kevin Mknelly

COMPLAINT CONTROL NUMBER: 59-AS-20230814142430

Licensee did not provide comfortable living accommodations and privacy for the staff who resided in the facility

On 9/29/23, Licensing Program Analyst (LPA) Kevin Mknelly LPA Mknelly arrived and met with Administrator to deliver investigation findings.

LPA reviewed staff records and facility records. LPAs also conducted inspections and conducted interviews.

LPA finds that facility met Tittle 22 requirements.

The staff alleged to have not been provided reasonable living accommodations, no longer work at the facility. Phone contact to one staff was not responded to. An email for another staff mentioned was no longer active.

The Department has conducted various inspections during the time the staff accommodations violations are alleged to have occurred.

Inspections, records and interviews found that when staff have stayed at the facility for non-work times, they have been provided reasonable break and living accommodations.

This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

Exit interview conducted and report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction