Complaint Investigation Report

9099C(1). Allegation: Uncleared staff working at facility.

LPA reviewed Department records confirming (2) Administrators and staff (S1) who was working on 10/27/22 and today are cleared and associated to the facility. LPA reviewed documentation showing that staff (S2) had her fingerprints taken yesterday, 10/27/22, just prior to starting to work at the facility. Administrator stated that a fingerprint clearance has not been received yet for S2. LPA observed S2 working at the start of today's inspection.

Based on information obtained, LPA finds the allegation to be SUBSTANTIATED- A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Allegation: Facility not providing night supervision.

Complaint states that on 10/28/22 at approximately 12:49 am, crew from the local fire department responded to a 9-1-1 call and entered the house, because no one responded by opening the front door. Crew was calling out throughout the facility searching for staff. Fire Crew finally was able to locate 2 staff (S1 and S2) sleeping in a room.

LPA interviewed residents (R1 and R2) who stated both stated that resident R1 needed assistance with toileting on 10/28/22 at approximately 12:45 am and was calling staff for help, but there appeared to be no one available to help R1. Administrator confirmed that she was at the facility on 10/27/22 until approximately 11:30 pm that day and had left shortly before R1 got up to use the restroom. Both R1 and R2 stated R1 had been calling for staff to assist for quite a while, approximately 15 minutes. The fire department crew had to enter through the back doors and window because no one answered the door. When fire department

Based on information obtained, LPA finds the allegation to be SUBSTANTIATED- A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.