Complaint Investigation Report

*9099C-1 LPA viewed video coverage from Monday, 4/8/24, at approximately 1:12 pm where (2) individuals walked into the main lobby and over to the reception area. LPA reviewed the visitor sign-in log for the same day and observed that only the female guest had signed in.

Interview with receptionist who was working at the time these (2) guests arrived stated she didn't recognize the individuals or name of the person who signed in and the male individual was not requested to sign the visitor log as required. The same staff stated that there are some visitors who do not sign-in as required and they are trained that all visitors need to sign-in for the fire marshall.

Review of the visitor log for the same day confirms that the female visitor did not sign-out when leaving the building at approximately 2:28 pm, per video surveillance footage viewed. The visitor log for the same day also shows (16) other visitors who signed in and (5) who did not sign out.

Based on information obtained, LPA finds the allegation to be SUBSTANTIATED- A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview. Copy of report and appeal rights provided to the Administrator.