Complaint Investigation Report

312700574-2-2-2023-25-AS-TORZ-CP43YS-20230215174024

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CHICO - RESIDENTIAL , 520 COHASSET RD., STE. 170

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/17/2023 and conducted by Evaluator Bethany Mirlohi

COMPLAINT CONTROL NUMBER: 25-AS-20230117160355

Licensing Program Analyst (LPA) Bethany Mirlohi arrived on Thursday February 2, 2023 to deliver complaint findings regarding the above allegations. LPA ensured she applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: surgical mask.

During the complaint investigation LPA reviewed receipts, interviewed administrator, and tested the water temperature. Administrator stated they had hot water issues starting on January 16th. Maintenance director arranged for a plumbing company to come out to the facility on January 16th. The plumbing company came out on January 16th and fixed the issue. LPA tested the hot water in 3 bathrooms and observed hot water in all apartments

Due to the information gathered, LPA finds the allegation to be UNFOUNDED.

Exit interview conducted and copy of report given.