Complaint Investigation Report

312700574-6-23-2026-59-AS-TORZ-DVJUBY-20260630152705

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/27/2026 and conducted by Evaluator Graham Gunby

COMPLAINT CONTROL NUMBER: 59-AS-20260527081935

Staff do not ensure residents are being assessed prior to admission

Licensing Program Analyst (LPA) Graham Gunby arrived on 06/23/2026 to deliver findings to a complaint the department received on 05/27/2026. LPA met with ED, Aileen Enriquez and explained the purpose of this visit.

The department conducted staff and residents' interviews, reviewed records to investigate the allegation. It was alleged that facility did not conduct R1, R2 and R3's medical assessments prior to admission at the facility. The facility provided a medical assessment prior to R1, R2 and R3 moving to the facility as stated in their admission agreements. LPA observed that medical assessment was completed by facility nurse per Department’s guidelines. Furthermore, the facility nurse provided R1, R2 and R3’s updated physician assessment with care plans. Based on observations, interviews, and documented collected, facility ensured that a medical assessment was conducted timely. This agency has investigated the complaint alleging staff did not conduct resident’s medical assessment prior to admission. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview was conducted and copy of the report has been provided.