Complaint Investigation Report

between February 11th and February 28th. Additionally, between February 10th and February 28th, 7 doses were not given at 10pm. Additionally, there was no follow-up documentation as to why the medication was not given.

LPA learned that there has not been a med tech on NOC shift since October 2025. Therefore, if a resident needed a PRN medication on NOC shift, there was no one on site to give it. Additionally, R1 was prescribed routine medications (Hydroxyzine and Lorazepam) to be given on NOC shift and per the February MAR most doses were not given.

Based on the information detailed above, LPA finds the allegations to be substantiated. A finding that the allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on 9099-D.

Exit interview. Copy of report and appeal rights provided.