Complaint Investigation Report

312700042-6-1-2023-59-AS-MSEY-CSHRYF-20230605132613

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 2525 NATOMAS PARK DR STE 270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/15/2023 and conducted by Evaluator Melissa Parks

COMPLAINT CONTROL NUMBER: 59-AS-20230315134023

SUMMERSET LINCOLN ASSISTED LIVING AND MEMORY CARE

Staff do not distribute resident's medications as prescribed

Licensing Program Analyst (LPA) Melissa Parks arrived unannounced on Thursday June 1, 2023 to complete and deliver findings to a complaint received on 3/15/2023. LPA met with Administrator Mark and explained purpose of visit.

LPA interviewed the Administrator and facility staff including nurses, med techs, and residents. Med techs acknowledged that they have an hour before and an hour the prescribed time to give medications to residents. Staff stated there have not been times (during AM and PM shift) where one med tech works both floors independently. Due to the complaint allegation not stating specific incidents, residents, dates, or staff, LPA was unable to further investigate.

Due to the information above, LPA finds the allegation to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted with Administrator, copy of report was provided via email.