Complaint Investigation Report

rooms (not nurse call system), contacting DME company to provide oxygen tanks for residents, resident frequent checks by staff, providing extra flashlights, blankets and pillows, and utilizing the emergency evacuation chair if residents needed to access a different floor. LPA determined that the facility did follow their emergency plan in place when there was a power outage.

Based on information obtained during the investigation, LPA finds the allegations to be UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview. A copy of this report was emailed to the Administrator.