Complaint Investigation Report

LPA obtained an updated copy of the covid positive and covid negative residents. Per the facility, all residents will be retested in two days. LPA interviewed staff who stated they had access to full PPE to provide care for covid positive residents.

Based on information obtained during the investigation, LPA finds the allegations to be UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred,

Exit interview. A copy of this report was emailed to the Administrator.