Complaint Investigation Report

312700042-6-6-2022-25-AS-KHOS-CFKN9Q-20220620101619

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 520 COHASSET RD., STE. 170

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/26/2022 and conducted by Evaluator Jacob Williams

COMPLAINT CONTROL NUMBER: 25-AS-20220526123404

SUMMERSET LINCOLN ASSISTED LIVING AND MEMORY CARE

Staff are locking residents' doors from the outside

Licensing Program Analyst (LPA) Jacob Williams arrived at the facility and met with Mark Morris, Executive Director, to open a complaint investigation into the allegation listed above. LPA wore an N-95 mask and was screened by facility upon entry. Facility staff wore masks while on the premises.

During today’s visit, LPA conducted an interview with Executive Director. Based on information obtained, LPA finds the above allegation to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. There are no deficiencies being cited per Title 22 Regulations, Division 6, Chapter 8. Exit interview conducted. Exit interview conducted and a copy of this report is being provided to the Executive Director.